How to Change Your Starlink Service Address (Is it Free?)
How to Change Your Starlink Service Address (Is it Free?)
Whether you’re moving to a new location or need to update your service address for another reason, Starlink makes it easy to change your service address directly through the app or website. Here’s what you need to know about the process, potential fees, and how to do it.
Is Changing Your Starlink Service Address Free?
The good news is that changing your service address is generally free if you’re on a month-to-month plan. However, there are some important considerations depending on your specific plan and the region you’re moving to.
When it’s Free:
If you’re not under a contract or are in a month-to-month plan, you can change your service address without any charge. Simply head to the app or website and update the address to reflect your new location.
When It’s Not Free:
Commitment Plans: If you received your Starlink kit for free as part of a 12-month commitment plan, a Change Fee may apply. This fee is typically prorated, meaning if you change your address partway through your commitment period, you’ll pay a portion of the hardware cost. For instance, if you paid $349 for the kit and change your address after 6 months, you may be charged around $174.50.
Demand Surcharge: In certain high-demand areas, such as popular urban centers or rapidly expanding regions, a demand surcharge might apply. This one-time fee can cost up to $100 and is added if you move to an area with a lot of new customers.
How to Change Your Service Address
Changing your Starlink service address is simple, but it’s important to make sure your new location is eligible for service. Here’s a step-by-step guide to changing your address:
Via the Starlink App:
Open the Starlink app on your device.
Tap the person icon (profile).
Select “Manage Subscription.”
Tap “Service Location.”
You’ll have the option to either set the address to your current location or manually enter a new address.
Once the new address is entered, tap “Set Service Address.”
Via the Starlink Website:
Log in to your Starlink account.
Go to “Subscriptions” and select your current subscription.
Under the “Service Location” section, click “Edit.”
Enter the new service address and save your changes.
Considerations When Changing Your Service Address
Service Availability: Your new service address must be in an area where Starlink service is available and has sufficient capacity. You can use the Starlink coverage map to verify service availability in your area.
Service Disconnection: Keep in mind that your previous service address will be disconnected as soon as the new one is updated. If your new address doesn’t have service, you might experience service disruptions until the change is completed.
Final Thoughts
Changing your Starlink service address is straightforward, but be aware of potential fees, especially if you’re in a high-demand area or under a commitment plan. By following the steps above, you can seamlessly update your service address and continue enjoying high-speed satellite internet at your new location.
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